What is the 12-hour grace period policy?

We understand that in a rush to book, you might make an error or two. To help you out, we're offering a 12-hour grace period where change fees will be waived. However, this will be subject to the following conditions:

  • If the new flight is booked into a lower fare class, the fare difference will not be refunded.
  • If the new flight is booked into a higher fare class, the fare difference will have to be paid by the guest in order for the change to be processed.
  • Changes to destinations are not allowed. You will need to make a new booking, with the amount paid for the original booking being forfeited.

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