You may make changes to your booking up to forty-eight (48) hours prior to the scheduled departure of your flight, subject to the following conditions:
- If the new flight is booked into a lower fare class, the fare difference will not be refunded.
- If the new flight is booked into a higher fare class, the fare difference will have to be paid by the guest in order for the change to be processed.
- Changes to destinations are not allowed. You will need to make a new booking, with the amount paid for the original booking being forfeited.
You can make changes online via the “Manage My Booking” tool on NokScoot.com, or through our Call Centre. Standard fees and charges will apply.
For guests who have purchased ScootProtect, please contact our Call Centre to make any changes. Standard fees and charges will apply.