- ★ I've already made a booking. Can I change my destination?
- I've already made a booking. Can I change the time or date for my flight?
- I need to claim an airport tax refund. How do I do it?
- How do I retrieve and view my booking?
- What is the 12-hour grace period policy?
- Do I need to check-in again in Thailand for connecting flights? Do I need to collect and re-check my bags?
- If I am travelling with a companion, do we both need to purchase a checked baggage allowance?
- What is my baggage allowance when travelling on two different fare types?
- What are the maximum dimensions of my checked baggage?
- What happens if my carry-on baggage is too heavy or too large to take onboard?
- Is there an additional baggage allowance when travelling with an infant?
- What do I do to trace my bag in the event of an unlikely baggage delay?
- ★ What happens when something goes wrong?
- ★ Do I need medical clearance to fly?
- ★ How do I make a booking for a baby that is not yet born?
- ★ Will NokScoot be able to provide a supplementary oxygen on board my flight?
- ★ How do I know if my Child Safety Seat is approved?
- ★ Are special assistance services free of charge?